ARCHIVE FOR THE ‘artificial-intelligence’ CATEGORY

AR and AI could plug sector's workforce disparity, survey finds.

Mar 01, 2019 • FeaturesArtificial intelligenceAugmented RealitycopperbergWorkforceJim BastonSurveyVideo collaboration

Copperberg's annual field service survey report suggests visual technologies such as Virtual Reality (VR) and Augmented Reality (AR) could bridge the gap between experienced engineers and new sector entrants.

Good enough, not good enough

Feb 27, 2019 • FeaturesArtificial intelligenceGig EconomyOneserveBlockchainChris Proctor

As a recent guest on the Field Service Podcast, Oneserve’s CEO Chris Proctor shared thoughts on innovation, servitization and the worrying discrepancy between new and retiring engineers. Field Service News Deputy Editor Mark Glover looks back on...

Applying the Machine Learning Process for Better Service Resolutions

Feb 26, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the the final article in our current series of articles from field service solution provider Astea focussing Artificial Intelligence and Machine Learning,  we see how applying the Machine Learning can lead to better service resolutions... 

Practical Applications of Machine Learning and AI in Field Service

Feb 19, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the third article in our current series of articles from field service solution provider Astea focussing on Artificial Intelligence and Machine Learning we now take a look at some of the practical applications...

Is Field Service Adopting Machine Learning and AI?

Feb 12, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the second article in our current series of articles from field service solution provider Astea focussing Artificial Intelligence and Machine Learning we explore how and why field service companies are adopting these emerging tools... 

Study shows road safety risks detected by AI

Feb 08, 2019 • NewsArtificial intelligenceroad safetyFleet AccidentsParts Pricing and Logistics

Artificial intelligence can be applied to enable the better detection of road traffic disturbances in real-time, according to research by the Finnish Transport Agency and Tieto.

Machine Learning - DEFINED

Feb 07, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In a new series of articles from field service solution provider Astea, we tackle one of the burning questions being discussed amongst field service companies across the globe - what is Machine Learning and more importantly how can it be...

AI REVEALS THE CURRENT CROP OF MEGA TECH TRENDS – AS INFORMED BY THE ENTIRE INTERNET

Jan 30, 2019 • NewsArtificial intelligenceFuture of FIeld ServiceAmplifi

Traditionally at this time of year, leading industry experts and analysts like to give their views and opinions on what they see as the leading technology trends for the forthcoming year.

The Field Service Podcast: Artificial Intelligence - Robots are not going to take over field service (or are they?)

Jan 18, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceOneserveChris ProctorIoTField Service PodcastMark Glover

The Field Service Podcast returns for series three with a brand new host Mark Glover who speaks to Oneserve's CEO Chris Proctor. 

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