ARCHIVE FOR THE ‘artificial-intelligence’ CATEGORY

Four Field Service Solutions to Watch in 2020

Nov 20, 2019 • FeaturesManagementArtificial intelligenceAugmented RealityDashboard cameraFuture of field servciceMachine LearningMerged RealityField Service Management Solutionsfleet managementSmart GlassesFleet Management SystemThirdEye GenAquantLytxSightCall

Earlier this summer we introduced you to three companies that we felt were set up to bring some significant value to the field service sector. Now as we look forward to 2020 here are three more companies that could potentially help drive your...

TTEC and LivePerson Form Strategic Partnership to Fuel AI-Powered Digital Transformation for Enterprises

Nov 18, 2019 • NewsArtificial intelligencefuture of field service

Customer experience leaders combine technology and services to disrupt the legacy contact centre ecosystem with digital engagement, messaging and AI solutions.

ContactEngine in partnership with BT’s Enterprise unit wins UK Customer Experience Award

Nov 12, 2019 • ManagementNewsArtificial intelligenceawardSoftware and Apps

ContactEngine, the conversational AI technology used by large corporations to automate customer communications, together with BT’s Enterprise business, wins gold in the category of ‘Use of Technology’ at the UK Customer Experience Awards 2019.

'Robotic’ Staff Service Tainting UK Customer Satisfaction, Report Finds.

Nov 08, 2019 • ManagementNewsArtificial intelligenceAutomationfuture of field serviceRoboticsCustomaer SatisfactionCustomer Satisfaction and Expectations

In an age of artificial intelligence and automation, new research finds that the ability of workers to improvise and innovate is already underused.

Collaborate to Compete

Oct 31, 2019 • FeaturesManagementAIArtificial intelligenceMachine LearningTitos Anastassacos

Ours is an industry that has always had collaboration at its heart, but today we need to be thinkjing more and more about how humans can be collaborating with Artificial Intelligence and one another. Titos Anastassacos, Managing Partner at Si2...

AI Intent Detection Tool Can Help Brands Track Real Time Consumer Habits

Oct 22, 2019 • ManagementNewsArtificial intelligenceFuture of field servciceCustomer Satisfaction and Expectations

LivePerson's tool, LiveIntent, measures customer intents, enabling brands to optimise operations and automations for improved customer experiences, firm says.

Teletrac Navman Appoint AI Expert Jens Meggers as President

Oct 15, 2019 • Software & AppsNewsArtificial intelligenceTeletrac Navmanappointment

Technology industry veteran to drive product and company innovation.

The Top Four Tech in Aftermarket

Oct 03, 2019 • FeaturesAftermarketArtificial intelligenceAugmented Realitycopperbergfuture of field serviceVirtual RealityeCommerceremote diagnostics

Copperberg’s Thomas Igou outlines the four key technologies that he believes are going to be shaping the future of the aftermarket in the coming years...

UK excited by 5G, fearful of driverless cars and AI, report says

Sep 24, 2019 • News5GArtificial intelligenceAutonomous carsfuture of field service

A new survey has uncovered the public’s perception towards different modern technologies.

« 1 ... 2 3 4 5 6 ... 11 »

Leave a Reply

Latest from Twitter