Technology brings futuristic remote maintenance to the present

Dec 19, 2018 • FeaturesAftermarketARAugmented RealityFuture of FIeld Servicefield servicefield service softwarefield service technologyMika KarailaService MangementValmet

In the third from our series of articles looking at the key speakers at this year's Aftermarket business conference, Copperberg's Mark McCord reflects on an exciting presentation given by Mika Karaila, Valmet on the potential of Augmented Reality...

Are companies adopting AR for field service?

Aug 20, 2018 • FeaturesManagementARAugmented RealityConnected productsPredictive maintenanceDigital Twinsfield servicefield service managementService DeliveryService ManagementSi2 partnersTitos AnastassacosManaging the Mobile Workforce

Titos Anastassacos from Si2Partners shares with us some interesting insight on Augmented Reality from their recent research-based reports...

Upskill’s enterprise AR software now available on Epson smart glasses

Jul 31, 2018 • NewsARAugmented RealityFuture of FIeld ServiceMichael LeyvaMoverioBrian BallardEpsonfield serviceSmart GlassesUpskill

Epson, providers of the Moverio® augmented reality (AR) smart glasses platform, today announced both the availability of the new Moverio BT-350 ANSI Edition smart glasses and the release of the Upskill® Skylight® AR platform on Moverio...

Augmented Reality: What is holding everyone back?

Apr 19, 2018 • FeaturesARAugmented RealityFuture of FIeld ServiceRemote AssistanceEvans ManolisHelp LightningHololensScope ARScott Montgomerie

Augmented Reality ticks all the boxes of a technology that could have a truly transformational impact on field service delivery and offers a viable solution to many of the challenges of an ageing workforce. However, 2017 research by Field Service...

Research Analysis: The Changing Face of the Field Service Engineer (Excerpt One)

Mar 06, 2018 • videoFeaturesAGeing WorkforceARArtificial intelligenceFuture of FIeld ServiceKieran NotterresearchResearchdronesIoTservicemax

Kris Oldland, Editor-in-Chief, Field Service News and Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital explore the findings of an exclusive independent research conducted by Field Service News and sponsored by...

2018 Trends in Field Service

Mar 02, 2018 • FeaturesAIARArtificial intelligenceAugmented RealityCoresystemsFuture of FIeld Servicemanuel grenacherInternet of ThingsIoT

Manuel Grenacher, CEO Coresystems, explores the major trends that he expects to impact field service companies across 2018...

It’s a connected world, but are your field workers connected?

Nov 28, 2016 • FeaturesARFuture of FIeld ServiceIFSIoTscheduling

Tom DeVroy, senior product evangelist, Enterprise Service Management at IFS outlines three technology driven developments poised to disrupt field service...


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