ARCHIVE FOR THE ‘aquant’ CATEGORY

Here’s What Your Average KPI Numbers Aren’t Telling You

Oct 15, 2021 • FeaturesKPIsDigital TransformationAquantGLOBAL

Relying solely on average service KPIs may be risky for service organizations, since they do not really capture the overall customer experience. In this new article from Aquant, leading Service Intelligence Platform, we discuss why it pays to...

Aquant Announces $70 Million Series C Funding Round To Revolutionize The Service Industry Using Artificial Intelligence

Oct 07, 2021 • NewsArtificial intelligenceDigital TransformationtechnologyAquantGLOBAL

Aquant, the leading Service Intelligence Platform that gives service leaders, reps and teams the most vital information they need for every situation, has raised $70 million in Series C funding. The investment will support the growth and advance...

3 Tips to Secure Approval for New Service Projects

Sep 01, 2021 • FeaturesDigital TransformationtechnologyAquantCovid-19GLOBAL

In this article from Aquant, we look at three tips to secure approval for new service projects and how to make the right decision for your organisation.

AI Offers a Better Way

Jul 29, 2021 • FeaturesDigital TransformationService LeadershipAquantcustomer experience

In this third and final excerpt from a recent white paper published by Aquant, we look at the possibilities that Artificial Intelligence opens to make accurate decisions based on concrete data.

Standard BI Tools Aren’t Foolproof

Jul 22, 2021 • FeaturesDigital TransformationService LeadershipAquantcustomer experience

In this second excerpt from a recent white paper published by Aquant, we discuss which methods are best for creating customer risk scorecards and managing workforce performance issues.

In the Post-Pandemic World, Customer-Centric Service Is Critical

Jul 15, 2021 • FeaturesDigital TransformationAquantCovid-19customer experience

In the first article of a series of excerpts from a recent white paper published by Aquant, we look at the importance of providing exceptional customer experience in the post-pandemic world.

Service Insights, Aquant’s New AI Tool, is the Missing Link in Exceptional Customer Experiences

Jul 13, 2021 • FeaturesArtificial intelligenceDigital TransformationtechnologyAquantGLOBAL

The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn and workforce training opportunities.

3 Tips to Quickly Scale Your Appliance or Food Service Repair Business

Jul 12, 2021 • Featuresservice excellencetechnologyAquantCovid-19Leadership and StrategyGLOBAL

In this article from Aquant, we look at three tips to scale appliance and food repair businesses rapidly with the help of easy-to-use AI tools.

Aquant Launches New AI Tool, Service Insights

Jun 24, 2021 • NewsArtificial intelligenceDigital TransformationtechnologyAquantGLOBAL

Aquant, the leading service intelligence platform announced Service Insights. The tool, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences. This empowers service leaders with...

1 2 3 4 5 »

Leave a Reply

Latest from Twitter