ARCHIVE FOR THE ‘advanced-services-group’ CATEGORY

I Was Wrong (or Why Professors are not Clairvoyants)

Jun 08, 2020 • FeaturesAdvanced Services GroupThe View from AcademiaCovid-19Servitization and Advanced Services

Aston University’s Professor Tim Baines reflects on how the impact of the coronavirus pandemic has meant that he has had to re-evaluate his predictions from 2019 as industries rapidly pivot and shift their priorities and why servitization has a...

Platform Ecosystems: a new opportunity for Servitization?

Aug 12, 2019 • FeaturesAdvanced Services Groupaston business schoolfuture of field servicePlatformsServitizationeco-systems

New research from the Advanced Services Group at Aston Business School suggests that a focus on product as a platform and a clear understanding of the operational network can positively influence servitization efforts. Dr Kawaljeet Kapoor...

Servitization: Past, Present and Future

Jul 18, 2019 • FeaturesAdvanced Services Groupaston business schoolProfessor Tim BainesServitizationServitization Conference

While attending the Spring Servitization Conference, Mark Glover caught up with Professor Tim Baines (pictured), Director of the Advanced Services Group at Aston Business School. Conversation ranged from the discipline’s origins to the impact of...

Are you Doing Data Capture Correctly?

Mar 27, 2019 • FeaturesAdvanced Services GroupAston Centre for Servitization Research and PractiData CaptureFuture of FIeld ServicemanufacturingMonetizing ServiceProfessor Tim BainesServitizationtim baines

Data Capture has evolved massively in a relatively short period of time, but if done correctly it can transform a business. A new whitepaper by the Advanced Services Group brings clarity to the hype around digital technologies and services and...

Why a service centric DNA is crucial to developing advanced services...

Aug 01, 2018 • FeaturesAdvanced Services GroupAlfa LavalFuture of FIeld Servicefield serviceServitizationServitization ConferenceThrough life EngineeringUlrika LindbergServitization and Advanced Services

Kris Oldland, Editor-in-Chief, Field Service News talks to Ulrika Lindberg, Vice President, Global Service at Alfa Laval AB following on from her keynote presentation at the Spring Servitization Conference, about why having a customer-centric...

Building a blueprint for adopting advanced services....

Jul 24, 2018 • FeaturesAdvanced Services GroupAndy HarrisonAston Centre for Servitization Research and PractiFuture of FIeld Servicefield serviceRolls RoyceService ManagementServitizationServitization ConferenceThrough Life Engineering ServicesServitization and Advanced Services

Rolls Royce’s Andy Harrison has been playing a pivotal role in the Through Life Engineering Services Centre’s work in putting together a blueprint for how organisations can establish advanced services capabilities - a topic he recently discussed...

Field Service Podcast: Series 2, Episode 3 - Servitization ft. Prof. Tim Baines

Jun 06, 2018 • FeaturesAdvanced Services Groupaston universityFuture of FIeld ServiceOutcome based servicesPodcastfield serviceService ManagementServitizationThe Field Service Podcasttim baines

Kris Oldland, Editor-in-Chief, Field Service News talks to Prof. Tim Baines about the recent Spring Servitization Conference hosted by The Advanced Services Group and how the conversation around servitization is continuing to evolve as academia...

Key factors for manufacturing companies to invest in advanced services

Mar 05, 2018 • FeaturesManagementAdvanced Services GroupAnnick PerrymanufacturingNoventumServitizationValue ChangeServitization and Advanced Services

Annick Perry, Senior Project Manager, Noventum gives us some insight into the findings of a recent research project that Noventum and Aston Universities Advanced Services Group have undertaken to look at Advanced Services Trend within...

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