SFG℠ Launch Annual Field Service Management Tracking Survey

Mar 06, 2020 • future of field serviceBill PollockStrategies for GrowthSMSFG


Annual survey requires input from industry.

Research analyst firm, Strategies For Growth, has launched its 2020 Field Service Management (FSM) Tracking Survey and is looking for input from the service sector.

Last year, SFG conducted the sixth iteration of its annual Field Service Management Tracking Survey, as well as its first Servitization and Remote Expertise Benchmark Surveys. The results of these three surveys have helped the research and consulting firm to expand the scope – but shorten the length – of its 2020 Field Service Management Benchmark Tracking Survey.


Targeted Survey

This year’s survey is a targeted, multiple choice questionnaire that should still takeless than 15 minutes to complete, the firm says with all responses will remaining strictly confidential, and will only be tabulated and reported in aggregate. However, if respondents provide their name, title, company and e-mail address, Strategies For Growth will be happy to forward them a copy of the topline survey results in a complementary executive-level Analysts Take report to be published a couple of weeks following the completion of the data collection and analysis.

The results of the survey will be published as an executive report in Field Service News later on in the year.

To take part in the survey click here