ServicePower platform localised to support European growth

Jan 02, 2014 • NewsOptimisationoptimisationczech republiceuropegermanyservicepower

ServicePower have shown a further investment in their product platform, as a result of continued growth in the European market, by implementing extensions to its German and the Czech solutions as well as the US Territory of Puerto Rico, supporting recent customer wins in these regions and expansion with existing customers.

ServiceScheduling, which uses a proprietary artificial intelligence-based algorithm to route and optimise employed or dedicated field resources, previously supported travel calculation in North America, including the US and Canada, and in Europe, including Austria, Belgium, the Netherlands, Luxembourg, Denmark, Finland, France, Italy, Norway, Ireland, Spain, Sweden, Switzerland and the UK.  Now it has been further upgraded to support travel logic in Germany, including the new pre calculated, in memory travel data to support real time field service environments.

Also the system has been improved and now includes support for complete application translation to the German language, ensuring a fully localised user experience. This latest release will also support multiple languages within the same deployment, including on premise or hosted instances, a key requirement for the Company’s multinational client base.

ServiceMobility has been enhanced to support complete localisation, including language, and other critical data such as dates, times and user location information, for the Czech Republic. This extension, as well as several additional planned geographical deployment expansions, enhances ServicePower’s ability to support its international clients, as well as improve its penetration outside the North American and UK markets.  Mobility will also be extended to field based teams in Puerto Rico.

Marne Martin, CEO of ServicePower, commented, "ServicePower continues to invest in our platform, driving innovation and improved market penetration for our shareholders.

“ServiceScheduling, our flagship optimised routing product, continues to outperform competitive products, with proven superiority in real time optimisation, part scheduling, in memory travel calculation and M2M data utilisation, as well as growing multinational support. ServiceMobility is enjoying similar success, providing new features and support of diverse device deployments within employed or third party field service networks. Our investment decisions continue to position ServicePower well for future market growth.”