ServiceMax has announced that its Board of Directors has appointed Neil Barua as Chief Executive Officer and member of the Board of Directors.
Previously, Barua was CEO of IPC Systems and most recently served as an operating partner at Silver Lake. Barua’s appointment, effective immediately, concludes a thorough search for a successor to Scott Berg, who will become an advisor to ServiceMax’s Board.
“I’m thrilled to join ServiceMax at such an exciting period of change and innovation,” said Barua. “The team at ServiceMax has a passion for service and is an established leader in the Field Service Management software industry. Together we will help ServiceMax accelerate its growth, expand its product offerings and continue to deliver on the promise of service execution management through powerful outcomes for customers and partners.”
“It has been a privilege to lead ServiceMax, and I am enormously proud of what our team has accomplished together,” said Berg. “We have achieved growth that has outpaced the market over the past two years, expanded beyond ServiceMax’s leading Field Service Management capabilities, entered the Asset Service Management market, brought real-time communication to service technicians through the acquisition of Zinc and stood up the company as a standalone business. With Neil at the helm, I know the future of the company is in good hands, and I look forward to working with him to ensure a seamless transition.”