ServicePower a market leader in field service management, have recently announced a new agreement with ServiceMax, the only global, completely native Force . com field service application in the industry. Another collaboration which could see users of both systems benefit...
The agreement sees ServiceMax integrating ServicePower’s patented schedule optimisation product, ServiceScheduling, which is acknowledged by many as being one of the leading leading optimisation technologies for large workforces, into OptiMax, ServiceMax’s workforce optimisation module available on the Force.com AppExchange.
This integrated solution will enable the companies to provide a unified, sole vendor field management solution to a wide array of field service organisations, working across both geographies and industries such as medical devices, oil and gas, and utilities where customers are noted to be looking for the Salesforce CRM alongside highly developed optimisation capabilities.
Commenting on the agreement, Marne Martin, CEO of ServicePower stated:
“Our relationship with ServiceMax creates a unique competitive offering in the field management industry, capitalising on the strength of our patented optimisation technology, and the breadth of the Force.com platform on which ServiceMax has built its 100% native solution. As a single vendor solution for global field service organisations, we can provide clients productivity and efficiency improvements, in addition to Force.com’s CRM features through Optimax. While increasing our penetration of the Force.com customer ecosystem, the partnership also expands our sales footprint to new geographies around the globe.”
CEO of ServiceMax.Dave Yarnold added:
“Our integration with ServicePower enhances the ServiceMax platform with industry recognised optimisation technology, further extending our ability to provide an end to end, field service management solution to the Force.com ecosystem, and beyond.”