Realize the Full Benefits of Digital Transformation

May 18, 2021 • FeaturesArtificial intelligenceWhite PaperDigital TransformationIFSCovid-19

In this final article of a series of excerpts from a recent e-book published by IFS, we discuss how to achieve the full benefits of digital transformation with less risk, lower cost and in a fraction of the time.

How Remote Service Became an Overnight Success Many Years in the Making Due to the Pandemic

May 17, 2021 • FeaturesDigital Transformation

Kris Oldland, Editor-in-Chief, Field Service News welcomes Gary York, CEO and Evans Manolis, Senior Consultant Help Lightning as the group discuss the practical considerations of implementing Augmented Reality in Field Service.

Can the blended workforce work in any sector?

May 17, 2021 • FeaturesservicepowerBlended WorkforceManaging the Mobile Workforce

In the final feature in our series of our excerpts from a new and exclusive Field Service News Essential Guide published in partnership with ServicePower we ask can the blended workforce model work for a field service organisation in any...

Has Augmented Reality Reached a Point of Seamless Integration into Field Service Workflows

May 14, 2021 • FeaturesAugmented RealityDigital TransformationHelp Lightning

Kris Oldland, Editor-in-Chief, Field Service News welcomes Gary York, CEO and Evans Manolis, Senior Consultant Help Lightning as the group discuss the practical considerations of implementing Augmented Reality in Field Service.

Is there something that makes an industry right for the blended workforce model?

May 14, 2021 • FeaturesTelecommunicationsBlended WorkforceManaging the Mobile WorkforceEriccsonAdam Gordon

As part of a series of interviews for an exclusive Field Service News Documentary on the Blended Workforce in the Field Service sector, produced in partnership with ServicePower Kris Oldland, Editor in Chief spoke with Adam Gordon, Head of...

Jacqueline de Rojas CBE appointed to IFS Board

May 13, 2021 • Newsfield service managementIFSSustainabilityLeadership and StrategyGLOBAL

IFS, the global enterprise applications company, announces that Jacqueline de Rojas has joined its Board as a non-executive director. Following three years of successive double-digit growth, the appointment of de Rojas adds strength and depth to...

Could Your Office Printer Be Repaired by Tony Stark?

May 13, 2021 • FeaturesCEODave HartService LeadershipLeadership and Strategy

Dave Hart, Managing Partner of Field Service Associates, discusses one of Marvel’s greatest superheroes (and the issue of skill shortage in the field service sectors)...

The Introduction of Augmented Reality Will Mean Re-Thinking the Role of the Field Service Engineer

May 12, 2021 • NewsDigital Transformation

In this second feature in a series of excerpts from an exclusive Field Service News white paper published in partnership with Help Lightning, that is exploring the practical questions surrounding Augmented Reality in field service operations we...

Is the blended workforce suited to any industry

May 12, 2021 • FeaturesservicepowerBlended WorkforceManaging the Mobile WorkforceDocumentaries

Field Service News in Partnership with ServicePower. have produced an exclusive documentary that explores the role of the blended workforce model in field service operations, the challenges in making it work, the significant benefits it can...

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