The Need For More Robust Definitions Around Servitization

Jun 09, 2021 • FeaturesDigital TransformationThe View from AcademiaServitization and Advanced ServicesEMEAUniversity of LiverpoolChris Raddats

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr Chris Raddats of the University of Liverpool a seasoned expert with experience from both the industry and academic sides of the aisle...

How Best-in-Class companies have adapted to a remote-service workflow

Jun 08, 2021 • FeaturesLeadership and Strategy

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Hilbrand Rustema, Managing Director and Founder of Noventum to discuss the findings of Noventum's Remote Service Delivery Benchmarking stud...

The incredible truth of what is possible that we would never dared to have believed pre-pandemic

Jun 07, 2021 • FeaturesAugmented RealityDigital TransformationHelp LightningCovid-19

Kris Oldland, Editor-in-Chief, Field Service News welcomes Gary York, CEO and Evans Manolis, Senior Consultant Help Lightning as the group discuss the practical considerations of implementing Augmented Reality in Field Service.

Has Servitization Reached Critical Mass?

Jun 04, 2021 • FeaturesDigital TransformationThe View from AcademiaServitization and Advanced ServicesEMEAUniversity of LiverpoolChris Raddats

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr Chris Raddats of the University of Liverpool a seasoned expert with experience from both the industry and academic sides of the aisle...

Achieving Adoption of AR Within a Three Month Time Frame

Jun 04, 2021 • FeaturesAugmented RealityDigital TransformationHelp Lightning

In this final feature from our series of excerpts from an exclusive Field Service News white paper published in partnership with Help Lightning, that is exploring the practical questions surrounding Augmented Reality we see how Revolution Retail...

Research Debrief- Summary of Noventum’s Benchmarking Study into Remote Service

Jun 03, 2021 • FeaturesLeadership and Strategy

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Hilbrand Rustema, Managing Director and Founder of Noventum to discuss the findings of Noventum's Remote Service Delivery Benchmarking stud...

World’s Leading Geo-Data Specialist Fugro Signs Contract with IFS for Global Financial and Project Management Solution

Jun 02, 2021 • Newsindustry leadersIFSLeadership and StrategyGLOBAL

Geo-data specialist, Fugro, is fueling a transformation journey to unify its people, processes, and business data with a single enterprise resource planning (ERP) software solution from IFS.

Putting the Case Forward for Augmented Reality as Critical in Remote Service

Jun 02, 2021 • FeaturesDigital Transformation

Kris Oldland, Editor-in-Chief, Field Service News welcomes Gary York, CEO and Evans Manolis, Senior Consultant Help Lightning as the group discuss the practical considerations of implementing Augmented Reality in Field Service.

Upsell Leakage: Everything You Need To Know

Jun 01, 2021 • FeaturesCoen JeukensservicemaxLeadership and StrategyGLOBAL

Do you know what your maximum service revenue potential could be based on the product units your organization sells? Is your current service revenue less than this maximum? Do you have a process to upsell service contracts into your existing...

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