Provider of the Orion voice services platform has announced the industry’s first Web-based push-to-talk (PTT) Dispatch Console.
This online dispatch interface enables enterprise administrators, dispatch teams, and desk workers to instantly connect with their mobile workforce without the requirement of installing software or other limitations of traditional desktop tools, the firm says.
It equips geographically disparate teams across organizations within transportation and field service industries with flexible and reliable voice dispatch capabilities from any Web browser with no software to install, ever. This expands upon the cloud-based platform offerings already provided via the Orion Command Center and Orion’s mobile apps, bringing enterprise command and control together with critical role-based administration configurable for all levels of the workforce.
“Orion Dispatch Console enables a whole new set of workers to participate in real-time communication,” said Orion CEO and co-founder, Jesse Robbins. “Enterprises running large field service teams or transportation fleets welcome the flexibility and ease of a Web-based solution for dispatching their frontline workforce. We continue to empower work teams by breaking down the limits and barriers of traditional team communication offerings.”