New entrant into FSM market aimed at SME contractor sector

May 29, 2018 • NewsOrthincfield servicefield service managementField Service Management SoftwareService ManagementService Management SoftwareSimon JacksonSoftware and Apps

A new entrant into the Field Service Management Sector which offers both desktop and mobile software has been developed specifically for the SME contractor segment.

The solution which includes both desktop and mobile software, called Orthinc, works by connecting a company’s office administrators with their field engineers so that jobs can be more easily managed day-to-day. especially praised for its ease of use.

After sending job details to assigned engineers, it effortlessly collects and stores important data from the field such as materials ordered, stock used and time spent on-site. This information is then displayed on one simple page and can be used for fast, accurate invoicing.

Simon Jackson, the earliest adopter of the software, said that the system was an invaluable asset to his electrical business.

Simon Jackson, the earliest adopter of the software, said that the system was an invaluable asset to his electrical business. Since being approached by the Orthinc team one year ago to trial the so ware, I think it’s been moulded into the perfect tool for small and medium-sized contracting companies. We use it every day to send our engineers out jobs and receive information back from them. As well as improving our daily workflow, it has directly saved us time and money. For example, when seven invoices for parts went missing last month, Orthinc highlighted that we hadn’t charged our client for them which saved us around £350. We would never go back to our old system, it’s changed the way we work.

The Orthinc team began developing the software over 18 months ago with the goal of helping reduce contractors’ dependence on inefficient job management systems, such as complicated software, excel spreadsheets and order code books. Now, the team hope to go beyond that by providing the easiest, most accessible solution to job management.

Orthinc lead designer, Kieran McIntyre said: Time and money are the most important resources to contractors and poor processes can waste lots of both. Although so ware has attempted to provide a solution to this, none before Orthinc has really hit the nail on the head. For job management so ware to truly benefit contractors, it has to be genuinely easy to use – otherwise, you are just giving them another hurdle to jump. Simplicity has been our main focus here at Orthinc. We’ve worked hard to make a system that can be picked up by anyone and used straight away, so that its benefits are instantly felt.

The Orthinc software is available on both desktop and mobile devices and is accessible anytime and anywhere with an internet connection.

The team offer contractors a handy, no-contract 14 day free trial so that they can see if the software is right for them.

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