A Question of Balance? Multiple sides to a digital transformation equation

Mar 31, 2021 • FeaturesCognito iQfacilities managementService Innovation and DesignMickey RooneyJLLIntegralBuilt Environment

Recently in the Field Service News Digital Symposium, Kris Oldland, Editor-in-Chief, Field Service News, was joined by Mickey Rooney, Program Director JLL in a wide-ranging discussion that touches on a number of key points as the built environment sector faces a major pivot point in its evolution and reflect on the changes this will bring to field service operations on a massive scale.

In this final excerpt from the interview, Rooney outlines the various different considerations that must be made by field service organisations when it comes to outlining an effective roadmap for digital transformation.

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