All about... ServiceMax

Oct 02, 2013 • field service software directory listingField Service Software Providersservicemax

Contact information: 

Phone: +44 (0) 20 300 48 920

Services Provided:

  • SaaS
  • Scheduling
  • Workforce Optimisation
  • Parts
  • Contracts
  • Social
  • Mobile
  • Portals
  • Reporting

About ServiceMax:

At ServiceMax, our mission is to help service businesses deliver the best field service possible to their customers. We do this by helping customers perfect their service delivery process, drive revenue growth and not just satisfy customers, but delight them.

We make software that makes field service smarter, more efficient and more profitable. Our cloud-based software automates the complete field service lifecycle from contract entitlements to scheduling optimisation, from inventory and parts logistics to real-time customer and partner portals.

Forget old school service management with spreadsheets and silos of information. Dismiss the mediocre “dispatch and repair” service of yesterday and image field service delivered with technology that is powerful, easy-to-use, mobile, and collaborative.

We’re helping our customer rethink field service by delivering:

  • Complete visibility to gain a deep view into the entire service delivery operation. This visibility gives companies insights that are changing the way they do business—from contracts and pricing to service efficiency to potential sales opportunities.
  • An end-to-end application for field service management; from contract entitlements, scheduling and workforce optimisation, to inventory and parts logistics. We also offer cutting edge mobility, social collaboration, and real- time customer and partner portal access.
  • Cloud-based solutions built on the proven platform from, so customers are up and running quickly with a low cost subscription model, tightly integrated to their CRM.
  • Everywhere you are. ServiceMax delivers mobile, anywhere access to all pertinent information for field technicians and provides mobile, real-time dashboards for management.

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