All about: IFS-mplsystems...

Jan 20, 2013 • Software & AppsmplsystemsDirectoryField Service Software ProvidersField Service Software Providers directory listing

Contact information: 

Key Contact: Tina Ladd
Phone: 01926 623 500



Services Provided:

  • Field Service Management Software
  • CRM & Service Management
  • Contact Centre Software
  • Self-Service Technology
  • Parts & Stock Management
  • Mobile Workforce Apps
  • Service Desk Software
  • Scheduling & Workforce Optimisation
  • Mobile Field Sales
  • Business Intelligence & Analytics



About IFS-mplsystems:

IFS-mplsystems develop and deliver field service management and customer engagement software for businesses around the world who manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to our customers, has made us a recognised leader and the most recommended supplier in our sector.

From real-time dynamic scheduling, advanced service and contract management, to parts and returns and repair, IFS-mplsystems can manage your complete end to end service life-cycle. With Customer Engagement a priority for service organisations, IFS-mplsystems’ pioneering Omni-Channel Contact Centre and AI enabled Self-Service options can help transform not only the efficiency of your operations but also customer satisfaction, upsell and customer loyalty.



Latest video from IFS-mplsystems:


Latest Resources from IFS-mplsystems:

7 Key Steps to Achieving Customer Service Excellence in the Service Industry

7 Key Steps to Achieving Customer Service Excellence in the Service Industry.pdf-1This paper will analyse what factors influence customer perception of the quality of service delivered, how we measure it and ways service business can improve customer service excellence in the service industry...  click here to view the white paper






Evaluation of the top three customer self-service technologies for field service

Top 3 Self-Service_Field Service.pdf-1

This white paper will explore the transitioning role of the customer in field service and how the proliferation of smartphone devices has created a demand for self-service technology in both B2B and B2C markets... click here to view the white paper





For more white papers from mplsystems visit



Latest News & Features from IFS-mplsystems