In this article we look at how the adoption of new digital technologies can help your business grow with simPRO, leading field service management solution for service, maintenance and project contractors.
Businesses in the building services sector are increasing efficiency and growing their business faster, by trading outdated manual processes for new digital technologies.
Harnessing this technology and its mobile features lets you access the most accurate and up-to-date information pertaining to project progress, billing and invoicing, scheduling and dispatch, inventory and more, all from one central location. This eliminates wasted time spent linking essential data from disparate sources, gives full visibility into your numbers, and streamlines communication from the office to the field. So how does digitising your operations help your business grow? Here are the top benefits of cloud-based job management software.
1. Streamilined Team Management
With all information accessible in the cloud, teams are able to view real-time awareness of job progress and location of field staff, in turn, enhancing job scheduling capabilities. You can make scheduling changes as they happen, closing gaps and keeping your team productive.
2. Improved Productivity
Field staff can access job information, site history and even request inventory without returning to the office. Any updates from the field sync in real-time via a mobile app. By giving your team the information they need, when they need it, you reduce travel time, increase productivity and expand capacity to find new revenue streams or take on new jobs.
3. Clear and Effective Communication
Communication between office and field should not end once a job has been dispatched. It should be ongoing and instant, enabling efficient processes and a seamless experience for the customer. Cloud-based job management software streamlines all communications in one easy-to-access portal.
4. Optimised Business Management
Investing in software to digitise your business leads to reduced overheads through automated workflows, centralised data and integrations with third-party applications. In the office, replacing manual, time consuming tasks such as data entry with automated workflows frees up resources to focus on value adding activities and minimises error.
5. Clearly Identify Where You Are Making and Losing Money
Capture all of your data from each job, in one centralised location, accessible from anywhere. You can also clearly identify where you are making and losing money through job costing and profitability reporting, and use collected data to optimise workflows, analyse the profitability of customers and inform hiring decisions.
Learn more about how simPRO can help grow your business at simprogroup.com.
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