Nov 16, 2018 • City Technical Services • Ctrack • field service • field service management • field service technology • fleet management • Fleet Technology • News • Service Management • vehicle tracking
City Technical Services, a leading provider of green energy servicing, maintenance and installation solutions, has adopted an advanced telematics system from Ctrack, an Inseego company. Ctrack Plug & Play, a self-installed tracking solution, will be used to monitor a fleet of 133 vans used by City Technical Services’ nationwide network of engineers. This will enable the company to make best use of mobile resources while ensuring vehicles are driven in a safe and efficient manner.
“As a green company, with over 10 years of experience in the renewables and energy efficiency industry, our focus is to cut emissions and save energy both for customers and within the business,” explained Kenny Henderson, Managing Director of City Technical Services. “Ctrack Plug & Play will help us operate responsibly and minimise our environmental impact by reducing mileage and fuel usage, as well as support our strong commitment to health and safety.”
Ctrack Plug & Play connects directly to the OBD II diagnostic port, so can be installed in a matter of seconds and quickly switched between vehicles when required. The tracking solution will provide City Technical Services with real-time visibility of its mobile assets, along with vehicle specific information from the on-board systems, driver behaviour monitoring and crash detection.
In addition to targeting efficiency and safety improvements, City Technical Services will use the tracking solution to enhance customer response times, especially for its emergency repairs service, by identifying the nearest, available engineer to an incoming job. The company will also take advantage of a comprehensive suite of reports to better understand fleet performance. It will use this added insight to address speeding and driving violations, identify excessive fuel usage and verify timesheets.
Steve Thomas, Managing Director of Ctrack commented: “The Ctrack Plug & Play solution is one of a wide range of telematics options we supply that also includes hardwired and long-life battery units. All of these different unit types report back to a common interface allowing our customers to mix and match their hardware deployments to meet individual fleet and business requirements.”
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