How the blended workforce can help increase the skills available in a field service operation

Mar 15, 2021 • FeaturesTelecommunicationsBlended WorkforceManaging the Mobile WorkforceEriccsonAdam Gordon

As part of a series of interviews for an exclusive Field Service News Documentary on the Blended Workforce in the Field Service sector, produced in partnership with ServicePower Kris Oldland, Editor in Chief spoke with Adam Gordon, Head of Network Planning & Optimisation, Ericsson

In this excerpt from that interview, Gordon explains how Ericsson successfully leverage a network of third-party partners to increase the skills they have available across their field service operation

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