AUTHOR ARCHIVES: Steve Morrell

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Artificial Intelligence: Roadblocks and Pitfalls

Dec 04, 2019 • FeaturesAIArtificial intelligenceFuture of FIeld ServiceIFS

In this the second and concluding feature in a two-part series of extracts from a white paper published by IFS exploring the effect of Artificial Intelligence on field service operations we explore the challenges of implementing AI in a field...

Artificial Intelligence: Help or Threat?

Nov 27, 2019 • FeaturesAIArtificial intelligenceFuture of FIeld ServiceIFS

In this the first of a two-part series of extracts from a white paper published by IFS exploring the effect of Artificial Intelligence on field service operations we ask is AI set to be a help or a threat in the not too distant future? 

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