AUTHOR ARCHIVES: Michael Blumberg

About the Author:

Michael Blumberg

Michael Blumberg is CMO of Mize Software and the founder & executive director of Field Service Insights. He is a leading expert on the design, execution, management and coordination of high-tech service and support operations within a wide array of industry segments, including information technology, office automation, medical electronics, building controls and consumer electronics. He has more than 20 years of experience in strategic planning, market research, benchmarking, enterprise systems design and strategic management of product support operations.

Best Practices for Increasing Service Contract Revenue

Jul 10, 2020 • FeaturesresearchMizeService Innovation and Design

Michael Blumberg offers us an exclusive analysis of the research he has recently conducted to identify trends amongst service organisations when it comes to service contract revenue that shows the secret is 'all about the asks'...

Critical Trends Driving Digital Transformation in Field Service

Jun 19, 2020 • FeaturesMichael BlumbergDigital Transformationworldwide

Following an appearance on the Field Service Podcast discussing digital transformation Michael Blumberg from Mize outlines some of the reasons why service leaders should be implementing their own digital journey, particularly in these...

Ensuring Field Service Technician and Customer Health & Safety: A Systems Approach

May 25, 2020 • FeaturesMize

Mize announce the availability of a new Health Check designed to monitor the health of technicians and protect the safety of end customers.

A Prescription for Field Service Leaders

May 05, 2020 • FeaturesMichael BlumbergCovid-19

The world that we entered into at the start of 2020 is a very different one to the one we inhabit today. The Covid-19 novel coronavirus pandemic that brought national borders crashing down as we entered into a global lockdown has seen to that....

Will your Field Service Engineers become Rock Stars in 2020?

Jan 28, 2020 • FeaturesManagementMichael BlumbergOptimisation

Michael Blumberg suggests optimising a technician's time can revolutionise your service offering.

Seven Reasons why Field Service Leaders Should Celebrate 2019

Dec 11, 2019 • FeaturesmanagementMichael Blumberg

Chief Marketing Officer at Mize and regular Field Service News columnist Michael Blumberg says 2019 has been a good one for the Field Service Sector...

Five Valuable Lessons about Extended Warranties and Service Contracts

Nov 25, 2019 • FeaturesManagementfuture of field serviceWarranty Management

Michael Blumberg reflects back on some of the key themes from the 10th Annual Extended Warranty and Service Contract Innovations Conference, held in Nashville, USA...

Driving Service Revenue Growth and Profitability Through SLM Solutions

Sep 25, 2019 • FeaturesManagementMichael BlumbergrevenueService RevenueSLM

Michael Blumberg outlines why good Service Lifecycle Management infrastructure is the key to generating exceptional aftermarket revenue...

1

Leave a Reply

Latest from Twitter