AUTHOR ARCHIVES: Michael Blumberg

About the Author:

Michael Blumberg

Michael Blumberg is President of Blumberg Advisory Group, Inc., a research, and consulting firm to the Field Service. Michael’s firm provides clients with strategic guidance and tactical assistance for improving the overall profitability and quality of field service operations. Mr. Blumberg is a prolific author and frequent speaker at industry events and conferences. Michael may be reached at +1-267-334-0135. Via email at michaelblumberg@blumbergadvisor.com. Michael’s blog is accessible at www.michaelrblumberg.com. Follow him on twitter via @blumberg1.

A Buyer’s Guide to Evaluating & Selecting Remote Visual Assistance Software

Mar 29, 2021 • FeaturesMichael BlumbergDigital Transformationsoftrware and appsTechnology

What exactly is RVA, and why is it rapidly gaining traction? In this article by Michael Blumberg, President of Blumberg Advisory Group, we'll get to know more about this game-changing technology.

Evaluation of the Spare Parts Management State of the Art

Mar 05, 2021 • FeaturesMichael BlumbergParts Pricing and LogisticsSpare Parts Management

In this new article for Field Service News, Michael Blumberg, President of Blumberg Advisory Group, discusses the strategic value of Spare Parts Management in product service businesses.

Up Time as a Service: The New Normal Expectation for Field Service

Jan 28, 2021 • FeaturesMichael BlumbergDigital TransformationCovid-19Remote Services

In this article for Field Service News, Michael Blumberg, President of Blumberg Advisory Group, discusses the "new normal" expectation for field service organisations to offer a proactive, connected, and remote service...

Leveraging the Value of Remote Support in a Post COVID World

Dec 11, 2020 • FeaturesMichael BlumbergDigital TransformationCovid-19Remote Services

In this exclusive article for Field Service News, Michael Blumberg, President of Blumberg Advisory Group, analyzes how remote support tools will continue to provide lots of benefits to organizations in the field service sector in the...

Best Practices for Increasing Service Contract Revenue

Jul 10, 2020 • FeaturesresearchMizeService Innovation and Design

Michael Blumberg offers us an exclusive analysis of the research he has recently conducted to identify trends amongst service organisations when it comes to service contract revenue that shows the secret is 'all about the asks'...

Critical Trends Driving Digital Transformation in Field Service

Jun 19, 2020 • FeaturesMichael BlumbergDigital Transformationworldwide

Following an appearance on the Field Service Podcast discussing digital transformation Michael Blumberg from Mize outlines some of the reasons why service leaders should be implementing their own digital journey, particularly in these...

Ensuring Field Service Technician and Customer Health & Safety: A Systems Approach

May 25, 2020 • FeaturesMize

Mize announce the availability of a new Health Check designed to monitor the health of technicians and protect the safety of end customers.

A Prescription for Field Service Leaders

May 05, 2020 • FeaturesMichael BlumbergCovid-19

The world that we entered into at the start of 2020 is a very different one to the one we inhabit today. The Covid-19 novel coronavirus pandemic that brought national borders crashing down as we entered into a global lockdown has seen to that....

Will your Field Service Engineers become Rock Stars in 2020?

Jan 28, 2020 • FeaturesManagementMichael BlumbergOptimisation

Michael Blumberg suggests optimising a technician's time can revolutionise your service offering.

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