AUTHOR ARCHIVES: Michael Blumberg

About the Author:

Michael Blumberg

Michael Blumberg is President of Blumberg Advisory Group, Inc., a research, and consulting firm to the Field Service. Michael’s firm provides clients with strategic guidance and tactical assistance for improving the overall profitability and quality of field service operations. Mr. Blumberg is a prolific author and frequent speaker at industry events and conferences. Michael may be reached at +1-267-334-0135. Via email at michaelblumberg@blumbergadvisor.com. Michael’s blog is accessible at www.michaelrblumberg.com. Follow him on twitter via @blumberg1.

Leveraging the Value of Remote Support in a Post COVID World

Dec 11, 2020 • FeaturesMichael BlumbergDigital TransformationCovid-19Remote Services

In this exclusive article for Field Service News, Michael Blumberg, President of Blumberg Advisory Group, analyzes how remote support tools will continue to provide lots of benefits to organizations in the field service sector in the...

Best Practices for Increasing Service Contract Revenue

Jul 10, 2020 • FeaturesresearchMizeService Innovation and Design

Michael Blumberg offers us an exclusive analysis of the research he has recently conducted to identify trends amongst service organisations when it comes to service contract revenue that shows the secret is 'all about the asks'...

Critical Trends Driving Digital Transformation in Field Service

Jun 19, 2020 • FeaturesMichael BlumbergDigital Transformationworldwide

Following an appearance on the Field Service Podcast discussing digital transformation Michael Blumberg from Mize outlines some of the reasons why service leaders should be implementing their own digital journey, particularly in these...

Ensuring Field Service Technician and Customer Health & Safety: A Systems Approach

May 25, 2020 • FeaturesMize

Mize announce the availability of a new Health Check designed to monitor the health of technicians and protect the safety of end customers.

A Prescription for Field Service Leaders

May 05, 2020 • FeaturesMichael BlumbergCovid-19

The world that we entered into at the start of 2020 is a very different one to the one we inhabit today. The Covid-19 novel coronavirus pandemic that brought national borders crashing down as we entered into a global lockdown has seen to that....

Will your Field Service Engineers become Rock Stars in 2020?

Jan 28, 2020 • FeaturesManagementMichael BlumbergOptimisation

Michael Blumberg suggests optimising a technician's time can revolutionise your service offering.

Seven Reasons why Field Service Leaders Should Celebrate 2019

Dec 11, 2019 • FeaturesmanagementMichael Blumberg

Chief Marketing Officer at Mize and regular Field Service News columnist Michael Blumberg says 2019 has been a good one for the Field Service Sector...

Five Valuable Lessons about Extended Warranties and Service Contracts

Nov 25, 2019 • FeaturesManagementfuture of field serviceWarranty Management

Michael Blumberg reflects back on some of the key themes from the 10th Annual Extended Warranty and Service Contract Innovations Conference, held in Nashville, USA...

Systems of Support for your Servitization Journey

Nov 04, 2019 • FeaturesManagementMichael BlumbergOutcome based servicesServitization

Much has been made of the potential benefits of adopting at least some servitized strategies within a service portfolio. However, the processes that need to be put in place are complex and a delicate balance between increasing profitability and...

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