About the Author:

Mark Glover

Mark is an experienced B2B editor and journalist having worked across an array of magazines and websites covering health and safety, sustainable energy and airports.

Aquant Produce Covid-19 Resilience Hub

May 05, 2020 • Software & AppsNewsAquantCovid-19

Service leaders community includes roundtables, webinars and executive slack workplace.

New RPA Manages Virtual Workforce

May 05, 2020 • Software & AppsNewsAutomationfuture of field serviceIndustrial AutomationRPA

Zryon's Console X uses AI to analyse and streamline processes.

Drones: Service Revolution or Pie in the Sky?

May 04, 2020 • Featuresfuture of field servicedronesUK Drone Delivery GroupParts Pricing and Logistics

Is it time for a reality check when it comes to drones and service? Mark Glover speaks to Robert Garbett from the UK Drone Delivery Group who says mid-mile delivery might be possible but we're a long way from Amazon delivering from above.

Live Webinar to Preview World Servitization Conference

May 01, 2020 • NewsProfessor Tim BainesServitizationServitization ConferenceServitization and Advanced Services

A webinar hosted by Professor Tim Baines previewing September's World Servitization Conference will feature manufacturers exhibiting at the event and hosted on the 5th May 2020

Telematics Systems Set For Growth Across Europe and North America

Apr 29, 2020 • NewsBerg InsightfleettelematicsLytx

Study says next five years will see significant uptake across both continents.

APAC Industrial Sector to Benefit Significantly From Edge Computing Growth, Report Shows

Apr 28, 2020 • Newsfuture of field serviceresearch reportAPACEdge ComputingGlobalData

Tech that reduces data lag by is set to grow across region and bring benefits to industrial sector.

Learn How Smart Care is Transforming Service Delivery Strategies for the New Normal

Apr 24, 2020 • Software & AppsNewsAquant

How can today’s service leaders prioritize shifting demands that range from too much data, an overextended workforce, and an uncertain economic climate that is accelerating an industry shift in service delivery?In the April 28 webinar hosted by...

Online Scheduling and Payments Key to Customer Retention, Report Finds

Apr 23, 2020 • NewsSoftware and AppsSurveyWorkiz

Survey from Workiz on online trends show customer preference for digital booking and payments when booking home service visits.

COVID-19: Virtual Contact Tool from TechSee Made Free to SMBs

Apr 22, 2020 • videoSoftware & AppsNewsCovid-19SeeTech

Firm hope offering can help with "service delivery continuity" during outbreak giving companies use of up to 15 licences throughout June.

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