AUTHOR ARCHIVES: Manuel Grenacher

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Manuel Grenacher

Digital Twins Help To Avoid Unpredictable Plant Downtimes

Apr 11, 2019 • FeaturesCustomer ServiceFuture of FIeld Servicemanuel grenacherSAPService DeliveryIndustry 4.0

Digital Twins have been discussed in tech circles for a while now, but their potential value in field service is still only just beginning to filter through, Manuel Grenacher, SAP Field Service Management, explains the role they could play in...

2018 Year in Review: IoT, AI and Augmented Reality Drive Field Service Innovation

Dec 12, 2018 • FeaturesArtificial intelligenceAugmented RealityCoresystemsFuture of FIeld Servicemanuel grenacherfield servicefield service managementInternet of ThingsIoTSAPProactive MaintenanceService Automation

Manuel Grenacher, CEO, Coresystems, reflects back on some of the big predictions he made earlier this year and reflects on the progress made in interweaving the Internet of Things, Artificial Intelligence and Augmented Reality into the fabric of...

How Service Automation Helps Enhance Customer Satisfaction and Optimise Operational Effectiveness

Oct 16, 2018 • FeaturesCustomer Experiencecustomer satisfactionmanuel grenacherfield servicefield service automationfield service managementfield service techniciansService ManagementSoftware and Appsmobile workforce scheduling

Manuel Grenacher discusses why Automation is set to play a crucial part in the two key pillars of field service success, operational effectiveness and customer satisfaction...

Optimizing Customer Service and Increasing Worker Productivity with Artificial Intelligence

Jun 15, 2018 • FeaturesAIArtificial intelligenceCoresystemsCustomer ExperienceFuture of FIeld Servicemanuel grenacherPredictive maintenance

Manuel Grenacher, CEO, Coresystems explains that although Artificial Intelligence (AI) isn’t necessarily a new innovation with the global enterprise value derived from AI set to total $1.2 Trillion this year you need to make sure it’s working for...

Driving Field Service Productivity with a Perfect Storm of Innovative Technology

Jun 01, 2018 • FeaturesCoresystemsFuture of FIeld Servicefuture of field servicemanuel grenacherMobilebig datacloudfield servicefield service managementIoTService Management

Manuel Grenacher, CEO, Coresystems discusses the big three technologies that are driving field service productivity to ever greater heights...

Driving Field Service Productivity with a Perfect Storm of Innovative Technology

Jun 01, 2018 • FeaturesCoresystemsFuture of FIeld Servicefuture of field servicemanuel grenacherMobilebig datacloudfield servicefield service managementIoTService Management

Manuel Grenacher, CEO, Coresystems discusses the big three technologies that are driving field service productivity to ever greater heights...

2018 Trends in Field Service

Mar 02, 2018 • FeaturesAIARArtificial intelligenceAugmented RealityCoresystemsFuture of FIeld Servicemanuel grenacherInternet of ThingsIoT

Manuel Grenacher, CEO Coresystems, explores the major trends that he expects to impact field service companies across 2018...

2017 Year in Review: Innovations in Field Service

Jan 25, 2018 • FeaturesAugmented RealityCoresystemsFuture of FIeld ServiceGig Economymanuel grenacherIoT

It’s been a whirlwind year in terms of technology development impacting the field service sector and the breakneck pace of development shows no signs of slowing down anytime soon. Manuel Grenacher, CEO, Coresystems takes stock of the rapid...

How to Make Video Part of Your Field Service Success

Jan 12, 2018 • FeaturesAugmented RealityCoresystemsFuture of FIeld Servicemanuel grenacherVideo ConferencingVirtual RealityIoT

Having explored some of the ground breaking new tools being used in field service including crowd service and Augmented Reality in his recent articles, Manuel Grenacher, CEO Coresystems now explores how video assistance can be used to great...

Augmented Reality Becomes the New Reality for Field Service

Sep 11, 2017 • FeaturesAugmented RealityCoresystemsFuture of FIeld Servicemanuel grenacher

Manuel Grenacher, CEO Coresystems,  takes a look at two separate ways in which Augmented Reality is set to radically change the way we approach field service delivery...

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