AUTHOR ARCHIVES: Kris Oldland

About the Author:

Kris Oldland

Kris Oldland has been working in Business to Business Publishing for almost a decade. As a journalist he has covered a diverse range of industries from Fire Juggling through to Terrorism Insurance. Prior to this he was a Quality Services Manager with a globally recognised hospitality brand. An intimate understanding of what is important when it comes to Service and a passion for emerging technology means that in Field Service he has found an industry that excites him everyday.

The blended workforce and the pandemic

Mar 24, 2021 • FeaturesservicepowerBlended WorkforceManaging the Mobile WorkforceDocumentaries

Field Service News in Partnership with ServicePower. have produced an exclusive documentary that explores the role of the blended workforce model in field service operations, the challenges in making it work, the significant benefits it can...

How one company's innovation can shape an entire industry

Mar 22, 2021 • FeaturesDigital Transformation

Field Service News in partnership with RealWear, and OverIT have worked together to produce a detailed 22 page Essential Guide to Remote Service.

As part of the research into this Essential Guide, Kris Oldland, Editor-in-Chief, Field Service...

The language of the blended workforce

Mar 22, 2021 • FeaturesservicepowerBlended WorkforceManaging the Mobile Workforce

In the next feature in our series of excerpts from a new and exclusive Field Service News Essential Guide published in partnership with ServicePower we discuss the complex language of the blended workforce model across different industry sectors...

Why the difference between smart glasses and headworn computers is important in a field service context

Mar 19, 2021 • FeaturesDigital Transformation

As part of our ongoing series of interviews in the Field Service News Digital Symposium Kris Oldland, Editor-in-Chief, Field Service News spoke with Dr. Chris Parkinson,, CTO and Founder, Realwear, about the important considerations field...

The language of the blended workforce

Mar 19, 2021 • FeaturesservicepowerBlended WorkforceManaging the Mobile Workforce

Field Service News in Partnership with ServicePower. have produced an exclusive documentary that explores the role of the blended workforce model in field service operations, the challenges in making it work, the significant benefits it can...

Deploying a remote expert solution in the middle of the pandemic

Mar 18, 2021 • FeaturesPanasonicDigital TransformationHVACIFS

Kris Oldland, Editor-in-Chief, Field Service News, is joined by Karl Lowe, Head of European Service, Panasonic Heating and Cooling Solutions Europe and Sarah Nicastro, Field Service Evangelist, Future of Field Service and IFS as the group discuss...

Digital Transformation has hit a tipping point for massive step change

Mar 17, 2021 • FeaturesCognito iQfacilities managementService Innovation and DesignMickey RooneyJLLIntegralBuilt Environment

Recently in the Field Service News Digital Symposium, Kris Oldland, Editor-in-Chief, Field Service News, was joined by Mickey Rooney, Program Director JLL in a wide-ranging discussion that touches on a number of key points as the built...

The benefits of remote service (part two)

Mar 17, 2021 • FeaturesDigital Transformation

Field Service News in partnership with RealWear, and OverIT have worked together to produce a detailed 22 page Essential Guide to Remote Service. In this second in a series of excerpts from that guide we continue to look at the benefits of an...

Understanding the language of the blended workforce

Mar 17, 2021 • FeaturesSamir GulatiservicepowerBlended WorkforceManaging the Mobile WorkforceFrank Gelbart

As part of a series of interviews for an exclusive Field Service News Documentary on the Blended Workforce in the Field Service sector, Kris Oldland, Editor in Chief spoke with Samir Gulati Chief Marketing and Product Officer and Frank Gelbart,...

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