AUTHOR ARCHIVES: Kris Oldland

About the Author:

Kris Oldland

Kris Oldland has been working in Business to Business Publishing for almost a decade. As a journalist he has covered a diverse range of industries from Fire Juggling through to Terrorism Insurance. Prior to this he was a Quality Services Manager with a globally recognised hospitality brand. An intimate understanding of what is important when it comes to Service and a passion for emerging technology means that in Field Service he has found an industry that excites him everyday.

Software considerations for remote service

Apr 06, 2021 • FeaturesDigital Transformation

Field Service News in partnership with RealWear, and OverIT have worked together to produce a detailed 22 page Essential Guide to Remote Service. In this features in a series of excerpts from that guide we now turn to look at some of the...

Service is a differentiator. Remote service is no different

Apr 05, 2021 • FeaturesDigital Transformation

In the third article in a series of excerpts from a brand new white paper authored by Kris Oldland, Editor-in-Chief, Field Service News published in partnership with PTC, we discuss the importance of service as a differentiator and outline why...

The key drivers for embracing a blended-workforce model for Ideal Boilers

Apr 05, 2021 • FeaturesHVACBlended WorkforceManaging the Mobile WorkforceChris JessopIdeal Boilers

As part of a series of interviews for an exclusive Field Service News Documentary on the Blended Workforce in the Field Service sector, developed in partnership with ServicePower, Kris Oldland, Editor in Chief spoke with Chris Jessop, Customer...

The drivers for the blended workforce

Apr 02, 2021 • FeaturesservicepowerBlended WorkforceManaging the Mobile Workforce

As we continue our series of excerpts from a new and exclusive Field Service News Essential Guide published in partnership with ServicePower we look at what are the common over-riding drivers for the adoption of the blended workforce model...

Understanding the use cases for remote service in the field service sector

Apr 01, 2021 • FeaturesPanasonicDigital TransformationHVACIFS

Kris Oldland, Editor-in-Chief, Field Service News, is joined by Karl Lowe, Head of European Service, Panasonic Heating and Cooling Solutions Europe and Sarah Nicastro, Field Service Evangelist, Future of Field Service and IFS as the group discuss...

The rapid rise of remote service, borne out of necessity, forged in ingenuity.

Apr 01, 2021 • FeaturesDigital Transformation

In the second of this series of excerpts from a brand new white paper authored by Kris Oldland, Editor-in-Chief, Field Service News published in partnership with PTC, we look at the rise of remote services as a mainstream mechanism for delivering...

Why the discussions around ruggedness we are well used to in field service must apply to wearables also

Apr 01, 2021 • FeaturesDigital Transformation

As part of our ongoing series of interviews in the Field Service News Digital Symposium Kris Oldland, Editor-in-Chief, Field Service News spoke with Dr. Chris Parkinson,, CTO and Founder, RealWear, about the important considerations field...

A Question of Balance? Multiple sides to a digital transformation equation

Mar 31, 2021 • FeaturesCognito iQfacilities managementService Innovation and DesignMickey RooneyJLLIntegralBuilt Environment

Recently in the Field Service News Digital Symposium, Kris Oldland, Editor-in-Chief, Field Service News, was joined by Mickey Rooney, Program Director JLL in a wide-ranging discussion that touches on a number of key points as the built...

Hardware considerations for remote service (part two)

Mar 31, 2021 • FeaturesDigital Transformation

Field Service News in partnership with RealWear, and OverIT have worked together to produce a detailed 22 page Essential Guide to Remote Service. In this features in a series of excerpts from that guide we continue to explore some of the key...

« 1 2 3 4 5 ... 128 »

Leave a Reply

Latest from Twitter