AUTHOR ARCHIVES: Kris Oldland

About the Author:

Kris Oldland

Kris Oldland has been working in Business to Business Publishing for almost a decade. As a journalist he has covered a diverse range of industries from Fire Juggling through to Terrorism Insurance. Prior to this he was a Quality Services Manager with a globally recognised hospitality brand. An intimate understanding of what is important when it comes to Service and a passion for emerging technology means that in Field Service he has found an industry that excites him everyday.

Breaking down silos: Why the flow of data is essential to modern service delivery...

Jun 28, 2019 • FeaturesCognito iQData AnalyticsFuture of FIeld ServiceKonica MInoltaDavid BochenskiDave WebbGed Cranny

It is often said that data will be the true currency of future businesses across all sectors, but have we already reached a point where the seamless flow of data within an organisation is now essential for effective service delivery?

IoT Alone Is Not Enough

Jun 17, 2019 • FeaturesManagementfuture of field serviceIoT

Whilst the Internet of Things is undoubtedly set to become a hugely prominent part of field service delivery in the coming years, it shouldn’t be viewed as a technology in isolation writes Kris Oldland...

Why IoT is democratizing Servitization

Jun 13, 2019 • Featuresfuture of field serviceIoTServitization

The prevalence of IoT within field service, has put servitization within the reach of smaller companies and those that embracing it are capable of disrupting their sectors writes Kris Oldland...

Have Millennials Broken Field Service Yet?

May 23, 2019 • Featuresfuture of field serviceMilleniallsmillennialMIllennialsField Technologies

Kris Oldland reflects on whether a two speed approach to staff development is the way to deal with the transitory nature of millennials...

Is Parts Management the Black Sheep

May 14, 2019 • FeaturesSpare Parts

For a long time we’ve been focused on getting the right engineer, to the right place, at the right time - but without the right parts getting there as well it all becomes a moot point. It is time we turn our efforts to parts management writes...

Infinite Possibilities? Has IoT Lived Up To The Hype?

May 07, 2019 • Featuresfuture of field serviceIoT

The promise of IoT has been vast and they hyperbole around it’s impact on field service delivery are massive – but is it actually living up to the hype and what more should we expect? Kris Oldland discusses...

Elon Musk Enters Field Service with Launch of FixET

Apr 01, 2019 • Features

Serial tech entrepeneur Elon Musk, who has been central in a number of innovations that have reshaped human civilisation such as PayPal and Tesla has entered the world of field service...

Sherwoods FM Rolls Out BigChange Service Management Apps

Nov 29, 2018 • videoNewsmobile workforcefield servicefield service managementService ManagementSoftware and AppsBig CHangeField Service TechnologiesJob Watch

Sherwoods, the FM building services company, has deployed a 5 in 1 mobile management system from BigChange.  Sherwoods’ field service engineers are equipped with the latest ruggedised tablets running a paper-free system.  The mobiles are live...

Research Analysis - Service Revenue increases whilst product revenue declines

Nov 27, 2018 • videoFeaturesManagementAsteamanufacturingfield service revenueService RevenueJohn Hunt

In the first of a four-part series of excerpts from an exclusive fieldservicenews.com video presentation Kris Oldland, Editor-In-Chief, Field Service News, is joined by John Hunt, Managing Director, EMEA, Astea discuss the findings of a recent...

The 350 largest cellular IoT deployments together account for 214 million units

Nov 27, 2018 • NewsConnected Field ServiceFuture of FIeld ServiceBerg Insightfield servicefield service managementInternet of ThingsIoTService ManagementField Service Technologies

Berg Insight presents a unique database covering the 350 largest cellular IoT deployments identified as part of the company’s world-class IoT market research activities since 2004.

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