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Field Service News

Field Service News is the world's leading publication for dedicated to the field service read by over field service professionals across the globe. If you are a field service practitioner you may qualify for a complimentary industry subscription - visit fieldservicenews.com/subscribe now!

Artificial Intelligence to Optimize Resources

May 11, 2021 • FeaturesArtificial intelligenceWhite PaperDigital TransformationIFSCovid-19

In this third article of a series of excerpts from a recent e-book published by IFS, we look at how to use artificial intelligence to optimize resources and make predictive scheduling a reality.

4 Foolproof Steps to Kick Off a Tech Deployment

May 07, 2021 • FeaturesAugmented RealityDigital TransformationService LeadershiptechnologyAquant

In this new article by Aquant, we look at a step-by-step approach that all service leaders should consider to ensure a smooth tech deployment.

4 Solutions For Effectively Building The New Service Workforce

May 06, 2021 • FeaturesDigital TransformationWorkforce ManagemnetAquantCovid-19Leadership and Strategy

In the third and final excerpt from a recent white paper published by Aquant, we look at four solutions for effectively building the new service workforce...

Break/Fix is Dead. You Must Predict and Prevent.

May 04, 2021 • FeaturesArtificial intelligenceWhite PaperDigital TransformationIFSCovid-19

In the second article of a series of excerpts from a recent e-book published by IFS, we discuss how IoT and machine learning make predictive maintenance a reality.

Two Major Service Challenges to Overcome

Apr 29, 2021 • FeaturesDigital TransformationWorkforce ManagemnetAquantLeadership and Strategy

In this second article of a series of excerpts from a recent white paper published by Aquant, we look at two major service challenges to overcome when it comes to the service workforce...

IFS’s Q1 Hits Significant Markers with Double Digit Growth in Recurring Revenues and Triple Digit Growth in the Service Management Business

Apr 28, 2021 • Newsfield service managementIFSSustainabilityLeadership and StrategyGLOBAL

IFS, the global enterprise applications company, today announced its financial results for the first quarter—January to March of 2021. After a strong 2020, Q1 results point to a continuation of the growth trajectory across the entire business and...

Service is the New Product

Apr 27, 2021 • FeaturesArtificial intelligenceWhite PaperDigital TransformationIFSCovid-19

In the first article of a series of excerpts from a recent e-book published by IFS, we look at ground-breaking service capabilities that enable you to maximize customer outcomes.

IFS Outlines Multi-Year Sustainability Strategy

Apr 22, 2021 • Newsfield service managementIFSSustainabilityLeadership and StrategyGLOBAL

Today, on Earth Day, IFS announces its promise to sustainability through a plan to improve the company’s own operations, enable customers to achieve their sustainability goals, as well as influence the industry at large to improve its...

The Ongoing Generational Shift in the Service Workforce

Apr 22, 2021 • FeaturesDigital TransformationWorkforce ManagemnetAquantLeadership and Strategy

In the first article of a series of excerpts from a recent white paper published by Aquant, we look at the disruption and the challenges presented by he ongoing generational shift for service organizations of all sizes...

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