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What service managers should know about sales

Mar 07, 2017 • FeaturesManagementCoen Jeukensfield serviceselling service

Coen Jeukens, Chief Service Officer, D-Essence describes himself as a business leader with sales DNA and a service heart, here he outlines the knowledge he thinks every service manager should have in his tool belt when it comes to selling service...

Demand generation: A Groundhog day experience

Oct 10, 2016 • FeaturesManagementmanagementDemand Generation

The profit contribution of services compared to product profits has been the subject of many workshops over the past decade. Still, achieving a true shift in sales focus is a “Groundhog day” experience writes Coen Jeukens, Service Contract...


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