The Asset Will Become More Important Than The Engineer. (Podcast)

Apr 12, 2019 • FeaturesArtificial intelligenceFuture of field servciceMachine LearningThe Field Service Podcast

In the latest Field Service Podcast, Paul Joesbury, Commercial Operations Director at Homeserve, suggests the asset will eventually become more important than the engineer in service.


In this special episode, Field Service News' Deputy Editor Mark Glover, speaks to Paul Joesbury ahead of his debate at Field Service Connect next month where he will argue that the use of technology such as machine learning and AI will eventually negate the need for the human intervention.

You can find out more information about Field Service Connect which takes place on 15 and 16 May at Celtic Manor, South Wales here