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There is also a lot to be done to make field operations more efficient, and not only through IT solutions. Looking at standardizing the service business will go a great way to improve roll outs of strategic initiatives and of having a better visibility of resources, which will ensure to meet service level agreements.
There are additional areas such as managing a global workforce, implementing mobility and other technologies like wearables, creating a process to capture knowledge, or further exploring remote diagnostics to develop proactive maintenance that are also critical to the success of a field service business.
If you want to benchmark with your peers on how these topics are being dealt with, make sure to attend the 2nd Annual Field Service Forum next June in Amsterdam.
About Field Service Forum:
The 2nd Annual Edition will take place June 2nd-3rd, at the Sheraton Airport Amsterdam. The two-days interactive event will gather 150+ service professionals from cross-industry sectors and from all corners of Europe, and will feature case studies from organisations such as ABB, Siemens Wind Power, Nestle Nespresso, Pentair, Volvo Construction Equipment, and many more
New features this year include:
- The field service studio
- Live Case Study
Latest video from Field Service Forum:
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