Salesforce have recently announced new AI-powered Field Service innovations to help organizations across industries streamline field operations, increase productivity, and drive ...

ServiceMax, a leader in asset-centric field service management, today announced that it has released new features for Asset 360 for ...

Built on the Salesforce Customer Service platform, Field Service Lightning promises to harnesses the latest mobile and IoT technologies, enabling ...

Oil and gas operators routinely invest over a hundred million dollars in a single well with no guarantee of success. ...

For the last decade, industrial manufacturers have been building digital front doors, like product websites, customer portals, and e-commerce platforms. ...

Smart parts pricing sets costs based on real-world factors like demand, competition, and inventory movement. Instead of only adding a ...

Field service operations often become inefficient when routine maintenance calls pile up, and technicians spend hours troubleshooting problems that could ...

The Power of Personalization in Field Service: Leveraging Data to Enhance Customer Loyalty We explore how personalization, driven by data ...

Discover how predictive maintenance drives service revenue and customer satisfaction in field service operations.

Kris Oldland, Editor-In-Chief, Field Service News reflects on his discussion with ServiceMax CEO Neil Barua on their acquisition by PTC