Remote assistance to field workers, leveraging Augmented Reality and fostering innovation
Naturgy, through its international subsidiary Global Power Generation, has selected OverIT as its enterprise remote assistant software provider to support ...
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OverIT provides remote assistance powered by Augmented Reality to Naturgy’s field technicians
OverIT has reached an agreement with Naturgy to provide remote assistance to maintenance staff working in the field on wind ...
White Paper: Beyond the Theory: A Practical Exploration of Existing Usage of Augmented Reality in Field Service (2021)
White Paper: Beyond the Theory: A Practical Exploration of Existing Usage of Augmented Reality in Field Service (2021) Add to ...
Interview: How to Achieve Effective Adoption of Remote Service & Augmented Reality. Ft. Clay Barker, Revolution Retail Systems (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium Clay Barker to discuss adoption ...
COVID Emergency Sessions: Augmented Reality Best Practice (2020)
Kris Oldland, Field Service News and Evans Manolis and Gary York, Help Lightning, discuss how augmented reality can help field ...
Video Report: Augmented Reality in Field Service: Demo & Presentation (2020)
Video Report: Augmented Reality in Field Service: Demo & Presentation (2020) Add to Your Personal Library (0) Click Category to ...
Beyond the Headlines: ServiceMax and Scope AR Deliver Remote Service Assistance (2019)
Scott Montgomerie, Scope AR, and Gabriele Bodda, ServiceMax discuss the introduction of ScopeAR's Augmented Reality tools within the ServiceMax FSM ...
Smart Wearables in Field Service: The Next Technician Toolkit
Field service has reached an inflection point. The traditional model — highly skilled technicians armed with manuals, tribal knowledge, and ...
Omnichannel Strategies in B2B Manufacturing: Bridging Digital and Physical Sales
For years, manufacturers have treated digital and physical sales as parallel tracks: e-commerce, portals, and configurators on one side; field ...
Service’s Missing Voice: Why Field Technicians Now Drive Business Outcomes
The third and final session of Copperberg Select’s Virtual Academy focused on a role that sits at the centre of ...
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